In Victorian London, the Doctor attempts to live a quiet life, distancing himself from human conflicts and challenges. However, his peace is threatened when he encounters Clara, a governess who seeks his help to unravel a perplexing mystery. She reveals that her predecessor tragically froze to death, and she has recently come across sinister Dr. Simeon, who manipulates sentient snow creatures for unknown purposes. Adding to the intrigue, Clara bears an uncanny resemblance to Oswin Oswald, a person the Doctor had thought was lost in the Dalek asylum. This unlikely encounter brings the Doctor back into humanity's affairs and sets them on a path to uncover secrets hidden beneath layers of snow and ice.
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